Support

We're here to help you get the most out of Statos. If you're experiencing issues or have questions about the app, please reach out to our support team.

Common Issues

Before contacting support, please ensure you have the latest version of Statos installed from the App Store. Many issues are resolved with app updates.

Response Time

We typically respond to support requests within 1-2 business days.

Contact Support

For technical support, feature requests, or general questions:

Email: zain@statosapp.com

Frequently Asked Questions

How do I update Statos to the latest version?

Open the App Store, tap on your profile icon, scroll down to pending updates, and look for Statos. Tap "Update" to get the latest version.

Bug Reports

When reporting a bug, please include the following information to help us resolve the issue quickly:

  • Device model and iOS version
  • Statos app version
  • Steps to reproduce the issue
  • Screenshots or screen recordings (if applicable)
  • Any error messages you see

Feature Requests

We love hearing from our users! If you have ideas for new features or improvements, please send them our way. While we can't implement every suggestion, we carefully consider all feedback when planning future updates.